Based out of Dallas, Texas, Securus Technologies, is the leading provider of civil and criminal justice technology solutions for public safety, law enforcement, and corrections agencies and inmates across North America. The Louisiana Public Service Commission released multiple reports that bring to light the crimes committed and breach of integrity by the inmate communications provider, Global Tel Link (GTL).
While they served the Louisiana Department of Corrections and provided telecommunication services to their inmates, the violations of GTL actions include over clocking their telephones by 15 or 36 seconds at correctional institutions; programmed telephones to rate calls higher than permitted by tariffs or the Louisiana Public Service Commission rate cap; and deliberately raising charges by various amounts to calls after the calls were rated.
Securus Tech CEO, Richard A. Smith, said on PR Newswire, he is offended when a carrier stoops so low as to overcharge Louisiana taxpayers a collective $1,243,000. He claims scamming customers is a violation and a cancer to their industry. Which is the reason Securus refuses to do business with Enron or Bernie Bernie Madoff, both went morally lost a long time ago.
It’s irrelevant that the report dates back to January 21, 1998. Time does not dissolve embarrassment and malpractice of GTL.
It is also revealed by PR Newswire that Securus will be reviewing the issues created by GTL in press releases over the next six months to shame them into acting with better conduct and higher integrity.
Securus America Technologies is committing to serving and connecting by providing emergency response, inmate communication services, monitoring services, and incident management.
The formal 17 page order No. U-20784-B Docket No. U-20784 can be found on the Securus Technologies website. Also visit https://www.crunchbase.com/organization/securus-technologies#/entity.